I would say this is your typical US Post Office. Lines are typically long and tend to move slow. You can tell that the employees hate their job for working at $10 an hour. I would recommend if you show up here during a busy time to give yourself at least a 30-minute Head Start and to have everything filled out before you arrive here. You can tell that the employees do not like their job are unfriendly and do not want to be there.
Worst post office ever. Didn't deliver a package because it was 'too heavy' so I had to get it. It was a 3 pound package!! Now that I've moved they aren't forwarding my mail, seriously the worst.
Everytime I come here the service is great. I actually live closer to another location, but because of how friendly and helpful the staff is here, I will continue coming to this location. There is a man, I think his name is Scott (older gentleman with dark hair) and everytime I come in he is so helpful. I never have any idea what I'm doing when it comes to sending packages, but he'll make a few jokes and walk me through everything and never seems bothered by helping. I am very pleased with the level of service here.
These guys in Vadnais Heights and White Bear Lake are so incompetent that they make other parts of government look like they know what they are doing. Run away fast and don't look back. If you are receiving a package in the area, request an alternative shipping method.
If you can avoid it, just ship with another carrier. We frequently get notified of packages being delivered, but they never arrived. We have a locking postal box on site, so it is not like someone stole them. So I can only assume their carriers just lied and ditched the packages.
If I can give this post office more stars, I would! Seriously, the staffs are nothing but amazing here. I've been to many post offices with grouchy staffs, but no, not here. Always smiling even if it's busy. You all are doing amazing here!!
We had one packing coming to our office that was "lost" for a while until it turned up in Chicago. It eventually was permanently lost and never arrived. Over and over, packages are marked as delivered to our location, but never show up. Getting packages would be more reliable if they just dumped them in a big pile and said "find which one is yours!"
If someone from the USPS is reading this, please, please, please audit this place and replace the post master and carriers here.
United States Postal Service is a US Post Office based in Vadnais Heights, Minnesota. United States Postal Service is located at 1056 Hwy 96 E, Vadnais Heights, MN 55127, USA.
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